I also did try opening the adobe site while logged in, I don't know if that is the same as Adobe Live. I also tried using the serial number one product at a time, by installing InDesign, I can see the product up and running on my computer, but according to the installer: "The serial number you entered is valid but a qualifying product cannot be found on this computer". There is a drop down menu to select product, but while I can see other CS5.5 products, none of these menu items is Master Collection. The installer clearly displays the words Adobe CS5.5 Master Collection in the top left corner of the installer. I have a legitimate for serial number for Master Collection. I have downloaded from the Adobe website the Windows version of Adobe CS5.5 Master Collection onto my computer and can get the programs to run only if I install as a trial version.
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